Telesales Agent

Join our diverse team of Sales Professionals and be a key part of revolutionizing the renting experience for our customers!

In this role, you will be the first point of contact with our potential renters and the first part of our sales process. You will speak to our customers about what they are looking for and ultimately match them to their ideal new home!

If you enjoy speaking to customers, are results driven and focused on exceeding targets, send us your application for the Inbound Call Agent role., Working hours: Rotas are set in advance - Monday to Friday 9am-6pm or 10am-7pm. This role also requires a bi-weekly Saturday with a day in lieu in return.,

• Work as part of a high performance sales team, all focused on the same mission to fix renting for good


• Qualifying warm leads via inbound and outbound calls from prospective renters, securing viewings


• Put your sales skills first by identifying the needs of each renter, adopting a sales mentality to cross-sell properties effectively using our matching tool


• Utilising our customised systems to note clear customer requirements for the viewings team to take them around the properties of choice


• A self starter, with an appetite to exceed targets


• Keeping up to date with knowledge of pricing, availability and new properties/sites as they come in


• Attend training on new site launches


• Actively problem solving to support customer needs


• Utilising WhatsApp for business, assisting prospective renters on their journey for a new home digitally


• Communicate and draw attention to any promotions or offers


• Responsible for data integrity, using our customised systems for logging, tracking and maintaining renter records


• Be a Home Made culture champion, confidently communicating our value proposition to prospective renters
  
  You enjoy the world of sales and is always shooting for that next goal


• You are an excellent communicator with the ability to build rapport with a range of customers


• You are results-driven, looking to surpass targets


• You love to learn and are keen to expand within the role


• Exceptional written and spoken verbal communication skills
  
  Home Made are the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity and encourages a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good!
  
  Salary: £23K Base + Uncapped Commission OTE £30K (with a strong performance, you will have the opportunity to advance to a £25K base salary within the first 6 months), Annual Leave: 24 days leave + your birthday off!


• Modern, state of the art offices


• Employee Perks: discounts for stores, cinema etc


• Yearly Half Day Charity Day


• Office Social Events (Summer and Winter Parties)


• Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc.


• Mental Health First Aiders


• On site Gym access, showers (towels & shower gel), and indoor bike storage


• Weekly Friday 5pm Happy Hour in the office


• Opportunities to upskill in your career through our Learning and Development Programme