Projects and Interiors Coordinator

Our Sheffield based furniture team are on the look out for a new Projects & Interiors Coordinator to join their team. Working within the furniture department providing administrative support to the furniture team, installation colleagues and operational support and contact for customers and suppliers.

WHAT WILL I BE DOING?

• Answering of incoming calls and emails quickly and efficiently.


• Liaising with internal and external customers and suppliers regarding orders, confirmations, products and deliveries/installations.


• Developing and maintaining relationships with customers, clients and suppliers with a high level of professionalism at all times.


• Familiarisation with products available through extensive suppliers.


• Processing sales and purchase orders.


• Ensuring that all systems and documentation is kept up to date and updated with relevant information after each call/email.


• Booking in customer deliveries ensuring access and unloading arrangements.


• Solving delivery related problems as they occur.


• Occasional help with receiving deliveries within the warehouse in the absence of colleagues.
  
  Professional and confident communication skills.


• Ability to work effectively and efficiently independently and as part of a team.


• Ability to work calmly and accurately under pressure.


• Able to plan and organise workload effectively.


• Excellent customer service skills.


• Ability to develop positive relationships with customers.


• The ability to create and challenge ideas.


• An aptitude to build and manage relationships with customers both external and internal.


• Microsoft Office skills, particularly Excel.


• Excellent written and verbal communication skills and a positive telephone manner.


• Experience of successfully operating in a similar role is desirable.
  
  We offer a competitive range of benefits, including free parking (subject to site availability), contributory pension plan, Employee Assistance Programme, retailer and lifestyle perks and discounts, paid charity support day, staff discounts, an opt-in medical plan and eyecare assistance. We support and encourage our employees training and development with access to a e-learning platform covering a wide range of topics and the opportunity to complete various training schemes (terms apply).


We also have a generous holiday package and a holiday purchasing scheme. All our employees either get their Birthday off every year or a voucher in their birthday month, and in most areas of the business we close between Christmas and New Year!