People Services Administrator

We are thrilled to announce an exciting opportunity to join our dynamic team in the new role of People Services Administrator within our People Services team here at Housing 21.

Within the role you will provide an effective People Services administration service to the business, in line with the organisation's policies and agreed practices. To enable managers to carry out their people management role effectively, by providing basic advice on People Services administrative processes.

If you're ready to embark on a fulfilling journey with an organisation that values social impact and empowers its employees, don't miss out on this incredible opportunity! Check out the attached job description to learn more about what awaits you at Housing 21.

We'd love to meet you!

While this role is home based you will need to travel into the Head Office in Birmingham as and when required, so you will need to live within a commutable distance.

The requirements for the role include:

• Experience in a fast paced administration role


• Good working Knowledge of Word and Excel


• Experience in HR administration across a broad range of activities (desirable)


• Front line Customer Service Experience (desirable)


• Experience of working with a HR and or ticketing electronic system (desirable)


• A basic awareness of employment law e.g. right to work/DBS (desirable)


• Business Administration Level 3 or equivalent related qualification (desirable)


• Working towards / willing to work towards CIPD Level 3 (desirable)


If you don't meet all the requirements for this role, that's ok! We still want to hear what you can bring to the team so if you have a positive attitude, you're a real team player and can demonstrate enthusiasm and passion for helping us support our customers then you could be our new People Services Administrator.

At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.

When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.

We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us!

We support our employees to do what they do best, whether that's through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made., Flexible working
including a nine-day fortnight