Local Services Manager

This is an amazing opportunity to lead our services team in Gwent!
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible., You will be a systems leader, influencing, networking, and collaborating with our partner organisations. You will also be actively contributing to the regional Dementia Standards workstreams, ensuring we support the delivery of the Wales Dementia Action Plan Gwent., As a Local Services Manager you will provide leadership and management to local service teams, holding responsibility for the management and delivery of specific contracts, while supporting the Country Manager - Local Services to deliver the Alzheimer's Society's Help & Hope strategy.
You will lead the local delivery of services across a designated area, ensuring that those services are of high quality, person centred, safe and that people affected by dementia are at the heart of all service delivery.
You will have direct line management responsibility for a staff team who provide support and guidance to people with dementia using a person-centred approach., The Local Services Manager will report directly to the Country Manager and will be a member of the Wales management team. There will be a requirement for travel across the designated area with expenses paid in accordance with our expenses policy.

Our people are our greatest asset, and it is only through our people that we will achieve our strategy, therefore we are looking for an inspirational Leader who will truly role model our organisational values.

About you
As an inclusive employer, and one that serves people with dementia across our whole community, we actively welcome applications from people with different backgrounds. We also welcome applications from people taking their first step into leadership, as long as you have experience of developing, mentoring and/or coaching others.

You will;

• Be optimistic, engaging, with great attention to detail.


• Understand the need to build high performing teams, with great team spirit and a collaborative approach.


• Passionate and thoughtful person, you will have experience of working from home or in the community, and you will be confident in building relationships and team engagement through virtual solutions and face to face team activity.


• Have great interpersonal skills and as operational leader, you will understand the opportunities and challenges of leading service delivery, monitoring data and trends and ensuring quality standards are realised.


• Have experience of managing contract and delivering on key performance indicators.


• Experience of working in a dementia related role is not essential, however an understanding of the health and care sector, either through work or personal lived experience is beneficial.


• Experience of delivering services, coaching and developing others, and the right attributes are key.


• Commitment to building inclusive services, ensuring equity and valuing diversity.


You have a fabulous team of dementia experts, your role is to manage, support and inspire them to deliver to their best and thrive as a team.

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don't shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.