Housing Support Team Leader

Our housing support team focus on supporting people with varying support needs who have a history of homelessness. We have a number of shared houses and modular homes across Cambridge, and the Team Leader is responsible for overseeing and coordinating the work our support workers do with their residents.

The service is covered by a team of Support Workers who work 9-5, Monday to Friday, and a Team Leader.

You will be someone with previous experience of working or volunteering to support vulnerable adults, or an understanding or awareness of this through life experiences. You will also be able to show your commitment to understanding the effect someone's past experiences have on who they are today.

With good interpersonal skills and the ability to communicate clearly, you will also have a commitment to upholding professional boundaries. Honesty, respect, reliability and a lack of judgement combined with the ability to deal with challenging behaviour in a non-confrontational way are all essential.

Able to keep clear and accurate records, you should also be comfortable using a range of IT systems including Microsoft Office.

You will be a capable and motivational manager, committed to working with your team in order to provide a high-quality service for our residents.

You will have both an understand of, and an enthusiasm for service delivery methods that meet current best practice standards.