SMART Repair Technician

Inchcape plc.

SMART Repair Technician

£32611

Inchcape plc., Norwich

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 20 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: be1727c46f354286a76620fae1bc6be4

Full Job Description

As a Smart Repair Technician, you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring that safety and quality are top of mind. As a Smart Repair Technician, you will support others in this busy environment and you will have the support of the brand to ensure that their knowledge and skills are up to date.,

  • Family-friendly policies that help you spend more time with the people that matter

  • A wellbeing programme to support you and your family

  • Ongoing recognition from your peers and leadership team

  • A community volunteering day


  • What you'll do day to day
  • Carry out all repairs according to best practice procedures.

  • Meeting acceptable safety and quality standards

  • Interpret and implement technical instruction data

  • Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs

  • Seek clarification from the Manager or Supervisor if a work order is not clear or seems incorrect

  • Complete assigned jobs within the estimated repair/paint times

  • Safeguard the customer's vehicle and its contents while in the workshop

  • Ensure that all vehicles comply with safety standards when returned to customers

  • Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines

  • Fulfil all tasks to the customer's complete satisfaction

    The knowledge of smart repairs/paint

  • The capability of working to the highest quality standards

  • Basic IT skills in order to use a tablet

  • Previous experience with smart repair and paint

  • Great team player and communication skills

  • Maintain high standards of house-keeping

  • Prior experience of working to efficiency targets

  • A full UK driving license

    Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.


  • But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.

    At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you're excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!