Sales and Customer Support Advisor
Borthwick Heating and insulation
Sales and Customer Support Advisor
£30000
Borthwick Heating and insulation, Dyke House, Hartlepool
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 19 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 08057355ec3b45fa93e1454f7f435100
Full Job Description
- Engage with applicants, determining their eligibility for ECO4 funding, and scheduling them for our pre install surveys.
- Guiding customers towards energy efficiency through your knowledge of the scheme and advising them of the funding packages available completely free to them, to reduce their household bills.
- Organising the routes for our surveyors, ensuring seamless operations, and swiftly tackling any challenges that arise.
- Ensuring all essential documents are in place before the surveys commence.
- Utilise your expertise to evaluate Energy Performance certificates, property profiles, and other criteria, determining the eligibility of our applicants.
A radiant, spirited personality that shines through in all you do. - Previous experience in customer service or sales, with a preference for those who've worked in call centres/office environments.
- Enthusiasm for ongoing learning and development, with our comprehensive training program to support your growth.
- An organised individual with a can-do attitude, ready to tackle challenges head-on.
- Proven ability to work independently, taking ownership of tasks and initiatives that drive company success.
- Proficiency in MS Office/Google Sheets or similar platforms., Customer service: 2 years (preferred)
At Borthwick Group, nestled in the heart of the North East and spanning our services nationwide, we're passionate about empowering homes with eco-friendly solutions. Under the ECO4 funding umbrella, we're on a mission to bring energy-saving initiatives to households across the UK, transforming households one eco-upgrade at a time. From new technologies such as Air Source Heat Pumps and Solar Photovoltaics, we're pioneering a holistic approach to elevate home energy efficiency. - 28 days of well-deserved holiday to recharge your batteries.
- Access to our on-site gym facilities.
- A bonus package that rewards your dedication and performance.
- Office target incentives that promise exciting adventures - from leisurely days out to indulgent spa retreats and beyond!
- A competitive salary starting at £22,000 per annum, with enticing OTE opportunities upwards of £30,000.
- Company pension
- Free parking
- On-site gym
- Monday to Friday
- No weekends
- Bonus scheme
Are you ready to embark on a career journey in the energy sector? Join us at our dynamic head office as a Funding Advisor, where every day promises new opportunities for growth and impact. Whether you're a seasoned professional or eager to break into this vibrant industry, we offer comprehensive training to hone your skills while championing the cause of sustainability.
Perks:
Compensation that reflects your value:
Take the first step towards a brighter future by applying via Indeed with a cover letter.
Have burning questions or eager to dive straight in? Drop us a line at 'lily@borthwickgroup.co.uk' - we can't wait to hear from you!
Job Types: Full-time, Permanent
Pay: £23,000.00-£30,000.00 per year,
Schedule:
Supplemental pay types: