Quality Patient Safety Improvement, Learning & Development Manager INT

An exciting opportunity has arisen for a dynamic, enthusiastic and motivated Quality Patient Safety Improvement Learning & Development Manager aligned to the Complex Care Division. This is a challenging and exciting role and we are looking for an exceptional candidate with the ability to lead and inspire others, working at pace in a challenged environment. The post holder will provide senior managerial support to the Head/ Deputy of Quality Patient Safety in the management of complaints, Ombudsman and Patient safety incidents across ABUHB. The post holder will undertake delegated responsibilities on behalf of the Head/Deputy of Quality Patient Safety within the guidance. The post holder will provide senior management support to staff at all levels in the co-ordination and investigation of concerns including Patient safety incidents and complaints which will require appropriate management of highly complex, sensitive and contentious information support to staff at all
levels in the co-ordination and investigation of concerns including Patient safety incidents and complaints which will require appropriate management of highly complex, sensitive and contentious information., INTERNAL APPLICANTS ONLY
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD
To support the Head/Deputy of Quality Patient Safety via delegated responsibility, leading specifically on the implementation and embedding of all aspects of Quality Patient Safety and Putting Things Right regulations. Ensure that systems and processes are currently in place to support the management of concerns and where appropriate, link with the legal team and the Quality Patient Safety regarding redress for anyone harmed by the services provided. Ensure compliance with The Regulations and Guidance and ensure the best service for patients. Co-operate with other persons or responsible bodies to facilitate effective handling and investigation of concerns. Ensure that lessons from concerns are identified and effective mechanisms in place for sharing the learning widely both within and outside the Health Board.
Ensure that training on management of concerns is provided and that clear information on the concerns process is available to staff, patients and carers. Provide regular and ad-hoc reports within and outside the Health Board within agreed timescales. Promote a culture that is consistent with the principles of being open and honest and the Duty of Candour.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed