Quality Coordinator

The purpose of this role is to have responsibility for the maintenance and improvement of the Quality Management System and maintenance and extension of all accreditations at a local level and to inspire and drive a culture of outstanding quality to exceed the requirements of our customers and embrace our core organisational values.

This is a part time role working 22.5 hours per week - working 3 x 7.5 hour shifts between Tuesday-Saturday. Working hours will be negotiable between 07:00-18:00.

• Maintain the document control system for site-specific documentation.


• Prepare and amend Quality documentation as required.


• Ensure that customer complaint investigations and client queries are investigated and resolved in a timely manner.


• Carry out internal test method audits, system audits and ensure audit programs are adhered to.


• Ensure that corrective actions assigned during internal and external auditing are completed.


• Ensure all equipment records, calibration and monitoring is carried out by relevant laboratory staff and that appropriate records are maintained.


• Conduct Quality inductions for new staff and ensure that staff are trained and aware of their responsibilities in respect of Quality Management Systems.


• Assist with training of laboratory staff in internal auditing, non-conforming work investigation and root cause analysis.


• Ensure that external proficiency scheme samples are tested and reported accurately, including timely investigations into unsatisfactory results, in conjunction with Laboratory Management.


• Ensure that Internal Quality Control is maintained and acceptable.


• Collate information and reports and carry out trend analysis for the Annual Management Review meeting.


• Raise non-conforming work issues related to Quality and investigate using root cause analysis where assigned.


• Provide the monthly Quality KPI report to the site management, the Director of Technical and Quality and the Technical and Group Microbiology Quality Managers.


• Gather pre and post-audit information for external audits and submit data to the accreditation/certification body.


• Participate in and facilitate external laboratory audits, e.g. UKAS, RSA.


• Liaise with third-party suppliers on relevant areas e.g. equipment calibration.


• Escalation of issues affecting Quality performance to Group Quality Managers and Director of Technical and Quality.


• Any other duties necessary to ensure the quality of results and service to the customers as designated by the Group Quality Manager/ Director of Technical and Quality.
  
  Degree in chemistry /microbiology or related discipline and relevant experience of quality systems.


• Excellent working knowledge of Water Microbiology laboratories accredited to ISO17025/RSA.


• Experience of working in a UKAS accredited laboratory for a minimum of 2 years.


• Good IT skills, Word, Excel & LIMS.


• Excellent analytical skills.


• Good auditing skills.


• 'Can do' attitude and be able to deliver change through people management skills.
  
  Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.


Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.

As a Eurofins employee you will benefit from:

• Life Assurance (4 times annual salary)


• Company Pension Plan


• Employee Assistance Programme - 24/7 confidential support


• Free car parking


• Worldwide career opportunities


• Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday - there's something to suit everyone's lifestyle


What Happens Next

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.