Business Support Advisor

You will provide administrative and back-office support functions to the Homes business operations including complaints., As a Business Support Advisor, you will work as part of a team liaising appropriately with other functions as required that may be located in other parts of the country. Working within a team you will be responsible for the delivery of services to customers and therefore you will ensure that relevant Service Level agreements and customer service standards are managed and met at all times.

To be considered for this role you will possess previous experience working in a high-volume administrative role within a customer-focused environment and have an excellent level of attention to detail. You will have impeccable communications skills both written and verbal and able to communicate effectively and appropriately with internal and external colleagues and customers at all levels. The ideal candidate will either have experience in a variety of administrative tasks.

Strong IT skills are also essential as this role will require you to be highly comfortable and proficient in using Microsoft Word, Excel and Outlook. Candidates who have previous experience using bespoke in-house systems would be particularly advantageous. This role will require you to be an ambassador of Places for People Homes and the wider Group and therefore we welcome applications from individuals who can demonstrate in their applications and at interview a professional demeanour and positive can do' attitude at all times.

Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly


• Pension with matched contributions up to 7%


• Excellent holiday package - 35 days annual leave with the option to buy or sell leave


• Cashback plan for healthcare costs - up to £500 saving per year


• A bonus scheme for all colleagues at 2%


• Training and development


• Extra perks including huge discounts and offers from shops, cinemas and much more.